About

We invest in ambitious high-growth, mission-critical European software champions, helping them to reach their full potential.

We invest in ambitious high-growth, mission-critical European software champions, helping them to reach their full potential.

Cofra Office Building Zug Switzerland 559 540X720px

Responsibility

We believe that a business's approach to sustainability is a solid indicator of its prospects of long-term, value creation.

We believe that a business's approach to sustainability is a solid indicator of its prospects of long-term, value creation.

Discover how we collaborate with our portfolio companies to help them improve their sustainability performance. 

News & Insights

The latest news and insights from Bregal Milestone and our portfolio companies.

The latest news and insights from Bregal Milestone and our portfolio companies.

Bm Still 4

The latest news from our firm and portfolio companies.

Explore our case studies, events, and insights.

Anywhere 365 header image male worker in boardroom
News

Anywhere365® announces acquisition of cloud communications provider Tendfor

Date: 03 Dec 2024
Category: Portfolio news
Visit website

Tendfor is Anywhere365’s fifth acquisition together with software growth private equity investor, Bregal Milestone.

Anywhere365®, a global pioneer and innovator in AI-first customer experience solutions today announced the acquisition of Tendfor AB (“Tendfor”), a leading provider of advanced cloud communication capabilities for mid-market and large enterprises. Terms of the transaction were not disclosed and the acquisition is subject to regulatory approvals.

Anywhere365 helps brands deliver exceptional customer experiences through enhanced engagement, efficient workforce collaboration, AI-driven insights, and a full omni-channel service experience, leveraging the power of Teams, Azure Communication Services, and the Microsoft ecosystem, as well as considerable integrations including with SAP, Salesforce and ServiceNow. In addition, Anywhere365's Copilot-ready Deepdesk Agent Assist, powered by Azure OpenAI, helps agents decrease call handling time and improve customer experience. The acquisition of Tendfor further accelerates Anywhere365’s journey towards its mission of ensuring every customer and employee feels heard, understood, and valued.

Emil Emling, Founder and CEO of Tendfor, and the entire Tendfor team will immediately form a new division at Anywhere365. The company will continue to expand its country specific business units, with local presence in the USA, Canada, United Kingdom, Netherlands HQ, and multiple EU countries; and now the addition of Sweden, Tendfor’s head office location.

"The whole Tendfor team and I are proud to join one of the largest forces within the Microsoft communications ecosystem. We look forward to further leveraging the three drivers of growth in customer service: adoption of Microsoft and other hyperscale cloud communications; the growth of AI to augment and automate customer service through Agent Assist and autonomous Agents; and the ongoing move to digital, distributed, and hybrid work. We look forward to becoming part of the Anywhere365 family and continuing to delight our customers and partners."

Emil Emling

Founder and CEO - Tendfor

"From the start, Emil and the Tendfor team have demonstrated trust, integrity and a proven track record in building world class solutions and delivering outstanding value to their customers. We look forward to welcoming the Tendfor team and working in partnership to further accelerate the growth of the group."

Will Blench

CEO - Anywhere365